Qualities of an ideal vendor

As far as dealing with unpleasant vendors has gone, I think I've been pretty fortunate in that the worst case has been a potential caterer saying, "...really. Are you sure about that? Really?" when I told him about our light finger foods afternoon wedding plan and then he never even bothered getting back to me with a quote. Other people have been really lovely, like Cheryl from Ana Beall's Tea Room, even if we didn't end up going with them.

I was slightly frustrated in contacting another potential vendor lately. I think it's mostly because he's rather new to catering weddings in general, but he just wouldn't give me a straight answer in terms of estimating the cost, which is just so irritating. So with that in mind, here's what I look for when judging potential vendors:

1. Have a website with current contact information, with email address for initial inquiry. As Becca recently wrote, there's something about needing to call someone to get a vital piece of information that makes the task seem really difficult. Welcome to a generation of people who would do everything over the internet if they could, I suppose. I'm slightly wary of how well I'd mesh with a vendor that isn't online.
2. Respond quickly (a couple business days or so) to inquiries. Some people have gotten back to me within 60 minutes, but some dig up my email from their spam filter after we've already decided to go with someone else. Some people (as mentioned above) never even got back to me when they said they would.
3. Being upfront about your range of rates, if not the exact package costs, results in lots of extra bonus points. Even if not on your website directly, at least when directly asked over email. It just boggles my mind why any business person would insist on meeting in person first and wasting everyone's time if it's never going to happen within our budget. I know some people are great salespeople but I don't want to be sold something I can't afford and it frustrates me when some vendors try to corner you into that position.
4. Avoid using the word 'invest' to put an overly positive spin on cost. In my research I came across a lot of photographers in particular who would do this and it just kind of irritates me.
5. More bonus points for actively seeking feedback. LeahAndMark.com actually sent out this survey to the clients that did not hire them to find out more about why that was the case, which I thought was really quite admirable.
6. If they advertise on A Practical Wedding, that's also many additional bonus points. This is one of the best examples of targeted advertising around, in my opinion. The audience of APW does want to find these kinds of practical-minded, budget-friendly, non-WIC vendors, and Meg, bless her, helps us find them. I bet a lot of WIC-type vendors do reach out to her but she knows to turn them away, I'm sure.

Dream Vendor: Saipua

Saipua is based in Brooklyn so they're nearby, but probably not feasible because what with Dan's allergies and all, flowers probably aren't going to rank too high on our list of things to plunk down money for.

If I were rich and marrying someone without pollen allergies (or marrying someone who is both rich and pollen allergy-free) I'd book Saipua in a heartbeat, though. Sarah's arrangements are always so...organic looking. Normally I think using 'organic' as a descriptor is pretty meaningless but I can't think of another word.

Maybe they'd be willing to do just a bouquet and I'll have the photographer and/or Amy takes tons of pictures of it. I don't know about the whole bouquet thing overall, right now it gives me a vague sense of touching on the whole purity thing again.

I also hope she starts up the 'weeder's digest' column in DesignSponge. Her post on DIY wedding flowers here, summed up as 1, keep it simple, and 2, choose one flower.

Dream Vendor: One Love Photo

Meg of A Practical Wedding's love song to them here. But really, you could just look at their portfolio for 2 seconds and see how they're amazing. Somehow they manage to capture moments and convey emotions more genuinely than any other photographers I've seen (so far--if anyone has an East Coast equivalent that's just starting out and therefore would have lower rates, I'll give you my firstborn in exchange for contact info. no seriously).